Impact Stories
Real stories of change, resilience and hope from the people we support.
Our Impact by Numbers
Beneficiaries Supported
Service Access Rate
Employment Readiness
Impact Reporting
These headline figures come from our first pilot phase in the West Midlands. They guide how we design, improve and scale our programmes over the 26/30 strategic period.
Beneficiary Stories
"When I arrived in the UK, I felt completely lost. The outreach team helped me understand how to access healthcare and benefits. Within three months, I had registered with a GP and started a volunteer role at a local community centre. I feel much more hopeful about my future now."
Ahmed
Bridge of Hope participant
Outcome: Registered with GP, started volunteering
"As a single mother, I was struggling to manage everything on my own. The support I received gave me the confidence to start training in childcare. My children are now settled in school, and I'm working towards a qualification."
Fatima
Family support beneficiary
Outcome: Enrolled in childcare training, children in education
"The youth programme helped me develop new skills and confidence. I completed an internship and have now been offered a part-time job. I'm planning to continue my studies next year."
Marcus
Youth programme participant
Outcome: Completed internship, secured employment
Our Commitment to Impact
We believe in transparency, accountability and learning. Every programme we deliver includes clear outcome tracking and feedback from the people we support.
- ✓7-Day Reports: Concise outcome reports shared with partners within seven days of programme completion.
- ✓Beneficiary Feedback: Regular feedback from participants to help us improve the quality and relevance of our services.
- ✓Long-Term Tracking: Follow-up support and light-touch tracking to understand longer-term change.
- ✓Data-Driven Decisions: Using data and learning to refine our programmes and inform our 26/30 strategic priorities.